Service Charge Project Manager

Service Charge Project Manager 

Bedford (Hybrid) 

£45,000 per annum  

Full time (37 hours per week) 

Permanent 

We are currently looking for a Service Charge Project Manager to join our Finance Team. This is an exciting new role and opportunity to be a part of the transformation process. You will be a lead role within the organisation to review how we administer service charges across our portfolio, leading on a project of implementing change. The successful candidate will ensure that an excellent high-quality service is provided to our internal and external customers. 

What you will be doing: 

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  Act as the key project resource for the service charges improvement project and in the implementation of systems / processes / interfaces arising 

  
  


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  To lead on a review of the service charge setting for both rental and home ownership properties on fixed and variable service charge regimes. 

  
  


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  Lead and project manage the work-stream, project deliverables and milestones 

  
  


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  Liaise with the Homes and independent living teams to review, calculate and implement revised estate, scheme and unit apportionments 

  
  


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  Lead the work-stream for re-structuring and cleansing the property database and coding 

  
  


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  Provide technical advice to the organisation. 

  
  


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  Produce letters, notifications and information documentation required as part of the service charges processes 

  
  


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  Collaborating with and challenging key stakeholders. 

  
  


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  Establishment and maintenance of sound financial systems and procedures, ensuring that these are standardised across the project to improve efficiency and effectiveness 

  
  

We’d love to meet someone with: 

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  With at least 4 years' experience of working in a financial environment 

  
  


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  Considerable experience of service charge management in the housing sector 

  
  


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  Experience of working with computerised Financial and Housing Management systems, including service charge modules 

  
  


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  Great attention to detail and ability to work systematically to achieve objectives 

  
  


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  Excellent numeracy skills and an ability to understand, analyse and manipulate information and data 

  
  


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  Lease and rental product knowledge 

  
  


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  Ability to interpret and convey complex information (orally / in writing) to a range of diverse audiences and liaise credibly and articulately with other professionals 

  
  

Amongst what we offer you is: 

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  A competitive salary of £45,000 per annum 

  
  


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  28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service) 

  
  


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  A generous contributory pension scheme 

  
  


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  Enhanced family leave 

  
  


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  Private health care 

  
  


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  Free life assurance 

  
  


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  Access to an extensive suite of wellbeing services and tools including a digital gym 

  
  


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  Opportunities for learning and development 

  
  


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  Discounted gym membership 

  
  


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  Retail discount scheme 

  
  


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  Hybrid Working 

  
  

Please note the successful candidate will need to complete a basic DBS application. 

Closing date: 10th May 2024 

Interviews to be confirmed 

We reserve the right to close this recruitment if it is deemed that we have received a suitable number of applications. On this basis we would advise that applications are submitted as soon as possible.