People Services Team Leader

18 Months Fixed Term Contract, Full Time (35 hours per week)

Hybrid / York - Office on Wednesdays and potentially one other day

About the role

Joseph Rowntree is seeking a People Services Team Leader– someone to lead a team of HR Assistants who provide the day-to-day transactional HR services to JRHT, JRF, Parental Services and Shared Services. You will provide guidance and support to ensure the delivery of an excellent service to the organisation.

Working closely with the People Shared Services Lead, you will ensure the team provide generalist HR, recruitment and learning and development transactional services to the group, across the full employee lifecycle.

You will work closely with the People Shared Services Lead to improve our internal processes using the new web-based HR system, bringing ideas and developing system-driven processes to life, in turn improving the user experience for both JRF and JRHT colleagues and managers.

About you

As our People Services Team Leader, you will have a positive, friendly approach, good interpersonal skills and a natural desire to offer a good service.

We would like you to have solid HR administration experience in a busy environment with a good understanding of employment legislation and HRIS software packages. With experience leading and coaching teams in busy dynamic environments, you will have excellent communication skills with the ability to build relationships with people at all levels across the organisation and to maintain relationships with external system providers.

With good working knowledge of Microsoft Office applications, including Word, Excel, Forms and Outlook, you will have good data reporting skills, good analytical and problem-solving abilities and excellent attention to detail. You will be an organised individual, able to prioritise tasks and achieve deadlines with the ability to use initiative, be proactive and a willingness to undertake training.

How to apply

If you share our passion and this role sounds like you, then we’re looking forward to hearing from you.

Please submit your CV and supporting information via our online application platform.

The closing date for applications is Wednesday 18th June 2025.

Interviews will take place at the Homestead, York on Tuesday 24th June 2025.

We reserve the right to bring the closing date forward should enough quality applications be received prior to the current closing date.

Additional Information

Applications are welcome from all, regardless of age, disability, marriage or civil partnership, pregnancy or maternity, religion or belief, race, sex, sexual orientation, trans status or socioeconomic background.

We positively encourage applications from people from marginalised backgrounds, including but not limited to those with experience of living in poverty.

We are committed to being an anti-racist organisation and operate an anonymised recruitment process so that bias is eliminated from the shortlisting process.

In support of our approach to flexible working, we are happy to receive applications from those seeking full-time employment, as well as those who may want to share the role on a part-time basis. When making your application, please state whether you want to be considered for either full or part-time work and, if part-time, the number of hours per week you would be looking for.

At JRF we’re at our best when we’re continually building on trust, showing we care and making a difference – and hope others will do the same. So, for those roles which allow it, we’re developing a more blended approach to how and where you work. This means you can expect to work flexibly between the office and home (with an expectation of two days a week in your home office).

We are a Disability Confident Employer. This means that we are committed to the recruitment, progression and retention of disabled individuals. We shall also offer interviews to disabled candidates who meet the minimum criteria for the job. If you have a disability, please tell us if you would like to be considered for an interview under the Disability Confident Scheme.

If you have any additional needs and need reasonable adjustments to be made to the interview process, please let us know.