Marine Customer Services Manager

Marine Customer Services Manager

South Shields

Permanent, 35 hours per week 

We’re Hiring! 

We are seeking a Marine Customer Service Manager to lead the Marine School’s administration and customer service function at Tyne Coast College.  

Key Responsibilities: 

• To oversee and manage the Marine School customer service area and staff to ensure the highest standard of customer service is maintained at all times 

• Ensuring internal processes for the admission and enrolment of overseas students are updated in accordance with UKVI requirements 

• To motivate and develop designated staff to meet key performance targets for their designated areas of responsibility 

What we're looking for: 

• Demonstrable experience of effective team management

• A team player with a positive working attitude 

• Experience of working in a customer facing role 

 Why join us? 

• Work in a unique marine environment within a supportive team 

• 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service 

• Free on-site parking 

• On site- catering facilities 

• Local Government Pension Scheme 

• Learning & Development opportunities 

Closing date: Monday 3rd August