Community Housing Assistant

Community Housing Assistant – Commercial & Lettings   

Birmingham   

£24,242 - £26,364 per annum depending on skills 

Full Time, Fixed Term Contract - 12 months 

Closing Date: 30th May 2025    

The Pioneer Group, is a community-led organisation where the customer and community is at the heart of everything we do.   

We have an exciting opportunity for a full time Community Housing Assistant to join us on a 12-month FTC to support the Commercial and Lettings team in providing a friendly and efficient allocations service.   

Key responsibilities include: 

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  responsible to provide administrative and other support to the team 

  
  


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  first point of contact for customer enquiries 

  
  


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  To support the wider directorate when required.  

  
  

The successful candidate will ideally have:  

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  Experience in a similar environment or a Basic understanding of housing 

  
  


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  Ability to work on own initiative  

  
  


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  Experience of working in difficult situations with multiple competing priorities  

  
  


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  A good basic education including English and Maths qualifications and an ability to communicate potentially difficult decisions with confidence.  

  
  


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  Experienced in the use of Microsoft Office products such as Excel, Word, Outlook and Teams.  

  
  

We offer a fantastic benefits package which includes: 

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  29 days basic annual leave (full time) + Bank Holidays 

  
  


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  Pension schemes 

  
  


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  A commitment to safety and wellbeing including access to a Bupa Health Cash Plan which provides discounts on gym membership, sports equipment and days out, as well as reimbursement on NHS prescription charges, eye tests, dental care and physiotherapy. 

  
  


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  A commitment to work life balance through our Agile/flexible working principles.  

  
  


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  Family Friendly policy with enhanced benefits 

  
  


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  Learning and Development opportunities 

  
  


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  Internal coaching and mentoring opportunities 

  
  


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  Staff social events 

  
  

We also offer mentoring and coaching, wellbeing champion new starter Buddy as part of your probation and opportunities to shadow other departments. 

The Pioneer Group is a committed equal opportunities employer. We seek to attract, develop and retain talented people from a diverse range of background and cultures. We value and respect individuality and engage a culture within our organisation where people can thrive and be themselves. We also make sure employees are values for their strengths and experiences.   Everyone who either applies to or works for the organisation is treated equally, regardless of their gender, age, ethnic origin, nationality, marital status, sexual orientation or religious beliefs.