Healthcare Receptionist

Who are we?

Newmedica are one of the leading providers of NHS ophthalmology services in England, providing
outpatients appointments, diagnostic testing and eye surgery. We aim to change lives through
better sight and eye health.
We care for thousands of NHS and private patients a year in our specialist eye clinics across the
country. We have significant growth plans over the next few years as we look to establish a national
footprint and open many new sites across the UK.
We are thrilled to say that following an independently conducted survey of Newmedica colleagues,
we have been certified as a Great Place to Work®. This is a global benchmark that recognises
employers who create an outstanding employee experience.

Role overview

We are looking for a new Receptionist to join our Lincolnshire sites. This will be 40 hours over 7 days per
week including weekends on a rota basis. The role can be considered on a job share basis in 8 hour day allocations.
Our Receptionists are usually the first person our patients will see when they visit a clinic so a
friendly, approachable and welcoming personality is a must!

The Receptionist will welcome all patients and check them in for their clinic or theatre visits. You will
be working on the patient record system alongside other systems so should be comfortable using a
variety of technology solutions.

You’ll also undertake a variety of administrative duties such as booking patients into their
appointments, making and answering phone calls, sending and replying to emails, managing the post
and sending letters and dealing with enquiries. As such you’ll require a high attention to detail and
excellent accuracy levels. Our clinics are busy so we’re looking for someone who loves working in a
fast-paced environment where every day is different.

The thought of eye surgery can be a daunting prospect for patients to deal with, so our team
members need to be empathetic and able to put patients at ease.

What skills and experience do I need?

If you would like an informal chat about the opportunity or to request a job description, please
contact jamie.rowe@newmedica.co.uk

Our employment offers are subject to receipt of satisfactory pre-employment checks. Applicants
must have the right to work in the UK and a Disclosure and Barring Service check will be necessary in
the event of a successful application which we will pay for.

At Newmedica, we actively promote diversity and equal opportunities, and we are committed to this
in both the running of our services and how we recruit our staff. We actively encourage applications
from everyone with the essential requirements of the job, regardless of any protected
characteristics.

Newmedica is fully committed to safeguarding the welfare of all people, irrespective of gender, age,
disability, sexual orientation, race, language, religion, ethnic or social origin.

Applications for this role will close 5pm Wednesday the 8th of May 2024 , interviews will take place Tuesday 14th & Wednesday 15th May 2024 at Newmedica, Cromwell Primary Care Centre, Cromwell Road, Grimsby, N E Lincs, DN31 2BH.